At Verywell Casino, we take our duty of care seriously. Gambling is intended to be a form of entertainment, and we are committed to ensuring that every player has access to the tools and information needed to keep it that way. This page outlines the measures we have in place, the support available to you, and what you can do if gambling is no longer enjoyable or manageable.
Verywell Casino operates under a licence issued by the UK Gambling Commission (UKGC). As a licensed operator, we are legally and ethically required to promote responsible gambling across all aspects of our service. This includes providing effective player protection tools, training our support staff to identify signs of problem gambling, and maintaining clear communication about the risks associated with gambling.
We do not allow individuals under the age of 18 to register or participate in any gambling activity on this site. Age verification checks are conducted at the point of registration and may be repeated at any stage.
Problem gambling can affect anyone, regardless of how long they have been gambling or how much they spend. Being aware of the warning signs is an important first step.
You may be experiencing difficulties if you:
If any of the above apply to you, we encourage you to use the tools available through your Verywell Casino account or to seek independent support.
We provide a range of account management features to support responsible play. These tools can be activated through your account settings or by contacting our support team directly.
You can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Any request to increase a limit is subject to a mandatory 24-hour cooling-off period.
Loss limits allow you to cap the amount you can lose within a specified timeframe. These operate on the same basis as deposit limits - reductions apply immediately, while increases require a waiting period.
You can restrict how long you spend on the site per session. Once your session limit is reached, you will be logged out automatically.
Reality check notifications can be configured to appear at set intervals during a session, reminding you of the time you have spent gambling.
If you need a short break, a cool-off period allows you to suspend your account for a minimum of 24 hours. During this time, you will not be able to access your account or place any bets.
Self-exclusion is available for players who wish to take a longer break. You can exclude yourself for a period of six months, one year, or five years. Once activated, self-exclusion cannot be reversed before the chosen period ends.
Verywell Casino is also registered with GamStop, the national self-exclusion scheme for online gambling in Great Britain. If you self-exclude through GamStop, your exclusion will apply across all UKGC-licensed operators participating in the scheme.
If you are concerned about your own gambling or that of someone close to you, independent support is available through a number of organisations in the UK. These services are confidential and free of charge:
Preventing underage gambling is a legal obligation we take without exception. We recommend that all account holders take steps to prevent minors from accessing gambling sites on shared devices. This includes using parental control software and ensuring that account login details are kept private.
If you have questions about any of the tools described on this page, or if you require assistance activating a limit or exclusion, our support team is available around the clock. We treat all responsible gambling enquiries with discretion and without judgement.
